Acmmo Travel an Online Travel Agency (OTA) a part of Acmmo Globaltech Solutions Private Limited (referred to as "we," "our," or "the Company") is dedicated to safeguarding your privacy. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of your personal information when you use our website and services. By accessing our platform and using our services, you agree to the practices detailed in this policy.
1. INFORMATION WE COLLECT
- 1.1. Personal Information: We collect personal information when you make a booking or create an account. This information may include your name, contact details, payment information (will not be saved in our system and directly shared with payment merchant service provider by users during booking process), and other pertinent details necessary for your travel arrangements.
- 1.2. Booking Information: When you make a reservation through our platform, we collect details related to your bookings, including travel itineraries, preferences, and any special requirements you may have.
- 1.3. Communication Data: We may record your communications with our customer support team for quality assurance and training purposes.
- 1.4. Cookies and Tracking: We utilize cookies and similar tracking technologies to enhance your user experience. By using our website, you agree to our utilization of cookies as explained herein. Cookies are small text files stored on your device, enhancing your browsing experience. We employ various types of cookies: essential cookies for basic functionality, performance and analytics cookies to understand your website usage, functionality cookies to personalize features, and marketing and advertising cookies for relevant promotions. Third-party cookies for website analysis may also be used. You can manage cookies in your browser settings, though this may impact your user experience. Cookies help us gather information about your preferences, Internet protocol (IP) addresses, the pages you visit, the systems and programs used, and the time you spend on our site along with other similar information. These details may be stored on our servers. Stored data may not contain specific personal identifiers. It is important to note that we may utilize this information for purposes such as website traffic analysis or other suitable uses as we see fit.
2. HOW WE USE YOUR INFORMATION
- 2.1. Booking and Services: We use your personal information to process your bookings, provide travel-related services (flight and hotel booking), and deliver booking confirmations and itineraries.
- 2.2. Customer Support: We use your information to respond to your inquiries, address your concerns, and provide customer support services.
- 2.3. Marketing and Communication: We may send you promotional offers, newsletters, and travel-related updates with your consent. You have the option to unsubscribe from marketing communications at any moment.
3. SHARING YOUR INFORMATION
- 3.1. Service Providers: We share your personal information collected during booking process with Service Providers (e.g., airlines, and hotels) as necessary to fulfil your bookings and travel arrangements. We are committed to keeping your information confidential and will not share, trade, or reveal it to any third party.
- 3.2. Legal Compliance: We may share your information with law enforcement, government agencies, or other third parties when required by law or in response to a valid legal request.
4. DATA SECURITY
- Please feel confident about using ACMMO Travel for your domestic and international flight and hotel bookings, we are committed to protect the information we collect. We employ appropriate administrative, technical, and physical security measures to help protect the personal information you provide to us from unauthorized access, disclosure, alteration, or destruction. These measures include data encryption, secure servers, and restricted access to personal information by our employees and agents. Please read General Data Protection Declaration for more details about data security on our weblink https://www.acmmotravel.com/general-data-protection-declaration.
5. YOUR CHOICES
- You are entitled to access, update, and rectify your personal information. You can also request that we delete your data, except for information required for legal, security, or legitimate business purposes. Please read General Data Protection Declaration for more details about data security on our weblink https://www.acmmotravel.com/general-data-protection-declaration.
6. UPDATES TO THIS PRIVACY POLICY
- We reserve the right to modify, update, or change these Privacy Policy to reflect changes in our data practices. You will be informed of any significant changes through our platform.
7. CONTACT US
- If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at feedback@acmmotravel.com.
