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Terms & Conditions

1. INTRODUCTION

  1. Acmmo Travel (Online Travel Agency) a part of Acmmo Globaltech Solutions Private Limited (referred to as "we," "our," or "the Company") welcomes you to our platform. By accessing our website and using our services, you understand and agree to accept and adhere to the following terms and conditions as stated in this policy. If you violate these Terms of Use, we may terminate your use of the Site, bar you from future use of the Site, and/or take appropriate legal action against you.

2. DEFINITIONS

  1. In these terms and conditions, the following definitions apply:
  1. 2.1. "User or Customer" refers to any individual or entity accessing our website and services.
  2. 2.2. "Service Providers" are the third-party companies or entities offering travel services, such as airlines, hotels, tour operators, and car rental agencies.
  3. 2.3. "Booking" signifies the reservation or purchase of travel-related services through our platform.

3. USER RESPONSIBILITIES

  1. 3.1. Users are responsible for providing accurate and complete information during the booking process.
  2. 3.2. Users must adhere to our policies and the terms and conditions set forth by Service Providers.
  3. 3.3. Users must be of legal age to make bookings and assume financial responsibility for all transactions made through their account.

4. BOOKING AND RESERVATIONS

  1. 4.1. To make a booking, users must follow the steps as required during booking process on our platform.
  2. 4.2. Reservations are confirmed upon receipt of full payment or as specified by the Service Provider.
  3. 4.3. Any booking fees, deposits, or advance payments required will be clearly communicated during the booking process.
  4. 4.4. Users are responsible for verifying the accuracy of booking details before confirming reservations.

5. PRICING AND PAYMENT

  1. 5.1. Our pricing structure includes base prices, taxes, and any additional charges specified during the booking process.
  2. 5.2. We accept various payment methods, and users are responsible for ensuring they have sufficient funds for payments.
  3. 5.3. Payments are processed securely, and users will receive a confirmation of payment upon successful transactions.
  4. 5.4. Currency conversion fees, if applicable, will be disclosed during the payment process.

6. CANCELLATION AND REFUND POLICY

  1. 6.1. We have a comprehensive Cancellation & Refund Policy (refer to the weblink https://www.acmmotravel.com/cancellation-refund-policy for more details) in place, which includes specific terms for different types of travel services.
  2. 6.2. Users may initiate cancellations through by contacting our customer support team or service provider.
  3. 6.3. Cancellation fees and processing times may vary as mentioned in the Cancellation & Refund Policy including based on the Service Provider's policies, the type of service, and timing.
  4. 6.4. Customers are encouraged to review the cancellation policies of Service Providers during the booking process for a complete understanding.

7. TRAVEL ITINERARY AND DOCUMENTATION

  1. 7.1. Upon confirmation of a booking, users will receive travel itineraries and booking confirmations.
  2. 7.2. It is the user's responsibility to carefully review all details and inform us of any discrepancies or issues.
  3. 7.3. Users should carry all necessary travel documentation, including identification, visas, and tickets, as required by Service Providers.

8. TRAVEL INSURANCE

  1. 8.1. We strongly recommend that users purchase travel insurance to protect against unforeseen circumstances.
  2. 8.2. Travel insurance can provide coverage for trip cancellations, medical emergencies, and other unexpected events.

9. DISCLAIMERS AND LIABILITY LIMITATIONS

  1. 9.1. Acmmo Travel may change, suspend, or discontinue any aspect of the site at any time. Acmmo Travel may also, without notice or liability, impose limits on certain features and services or restrict your access to all or portions of the site. You will have no rights to the proprietary items and related documentation if any, provided to you in order to access the site. Except as provided in the Terms of Use, you will have no right to directly or indirectly, own, use, loan, sell, rent, lease, license, sublicense, assign, copy, translate, modify, adapt, improve, or create any new or derivative works from, or display, distribute, perform, or in any way exploit the site, or any of its contents in whole or in part.
  2. 9.2. We are not liable for circumstances beyond our control, including but not limited to weather-related disruptions, political events, natural disasters, or strikes.
  3. 9.3. By accessing this website, you agree that Acmmo Travel will not be held liable for any direct, indirect, incidental or consequential loss or damage arising out of from travel-related issues, use of the information and materials contained herein or from your access to other materials on the Internet via links from this web site. You agree that monetary damages may not provide a sufficient remedy to Acmmo Travel for violations of these Terms of Use and you consent to injunctive or other equitable relief for such violations. Acmmo Travel may release user information about you if required by law or summons.
  4. 9.4. Please refer to weblink https://www.acmmotravel.com/cancellation-refund-policy for more details.

10. PRIVACY AND DATA PROTECTION

  1. 10.1. Our Privacy Policy outlines how we collect, store, and use customer data in compliance with data protection laws.
  2. 10.2. Users have rights regarding their personal information, including access, rectification, and deletion, as detailed in our Privacy Policy and General Data Protection Declaration.
  3. 10.3. By providing materials to Acmmo Travel including by submitting or uploading contents or materials (.i.e. apart from personal data) for use on the site you represent and warrant that you or the owner of all rights to such content or materials has expressly granted Acmmo Travel an irrevocable worldwide right in all languages and in perpetuity to use all or any part of the content and materials provided by you. You agree that you shall waive all claims and have no recourse against Acmmo Travel for any alleged or actual breach or misuse of any proprietary rights in any communication, content, or material submitted to Acmmo Travel.
  4. 10.4. Please refer to weblinks https://www.acmmotravel.com/privacy-policy and  https://www.acmmotravel.com/general-data-protection-declaration  for more details about Privacy Policy and General Data Protection Declaration.

11. INTELLECTUAL PROPERTY

  1. 11.1. All content, logos, and trademarks associated with our platform are owned by Acmmo Travel an Online Travel Agency (OTA) a part of Acmmo Globaltech Solutions Private Limited. 
  2. 11.2. Users are prohibited from reproducing, distributing, or using our intellectual property without explicit permission.

12. TERMINATION OF SERVICES

  1. We reserve the right to terminate or suspend user accounts or services in cases of non-compliance with our policies or for any other legitimate reasons.

13. GOVERNING LAW AND JURISDICTION

  1. These terms and conditions are governed by the laws of Gurugram (HR)- India, and any legal disputes will be resolved in the courts of Gurugram (HR)- India.

14. CONTACT INFORMATION

  1. For inquiries, cancellations, or booking modifications, users can reach our customer support team at ticketsupport@acmmotravel.com.

15. ENTIRE AGREEMENT

  1. These terms and conditions constitute the entire agreement between users and Acmmo Travel (Online Travel Agency) a part of Acmmo Globaltech Solutions Private Limited.

16. SEVERABILITY

  1. If any part of these terms and conditions is deemed unenforceable, the remaining provisions will remain in effect.

17. WAIVER

  1. Failure to enforce any provision of these terms and conditions does not constitute a waiver of our rights.

18. INTERPRETATION

  1. Ambiguities in these terms and conditions will be interpreted in favour of their most reasonable interpretation.

19. RESERVATION OF RIGHTS

  1. 19.1. We reserve the right to modify, update, or change these terms and conditions at any time and without prior notice.
  2. 19.2. The most recent version of these terms and conditions will apply to all bookings, cancellations, and refunds.

20. SERVICE PROVIDER RESPONSIBILITY

  1. 20.1. We act as an intermediary between customers and Service Providers.
  2. 20.2. Service Providers are solely responsible for delivering travel services and setting their own cancellation and refund policies.
  3. 20.3. Customers are encouraged to review and comply with Service Providers' terms and conditions.
  4. 20.4. Please refer to weblink https://www.acmmotravel.com/cancellation-refund-policy for more details.

21. WEBSITE OPERATION

  1. This Site from India makes no representation that this site is appropriate for use in other locations. If you use this site from other locations, you are responsible for ensuring compliance with local laws.

22. ACCOUNT ACCESSIBILITY 

  1. If you use acmmotravel.com site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your account from any devices, and you agree to accept responsibility for all activities that occur under your account or password. The site will not be responsible or liable, directly or indirectly, in any way for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this section.

23. USE CREDIT CARD

  1. By using a Credit/debit card on our website user confirms that he is the credit/debit cardholder or having an authorization letter from the cardholder. Acmmo Travel does not hold any responsibility for verification of the card's ownership and misuse of credit/debit card by the user on its website. Acmmo Travel does not keep any credit/debit cards details (eg. credit card number, issue & expire date, and CVV) as the ticket’s payment will be carried out by the merchant account provider.

24. ADVERTISING

  1. The site may contain advertisements and/or sponsorships. The advertisers and/or sponsors that provide these advertisements and sponsorships are solely responsible for ensuring that the materials submitted for inclusion on the site are accurate and comply with all applicable laws. Acmmo Travel is not responsible for the acts or omissions of any advertiser or sponsor.

25. MINORS

  1. 25.1. The customer using the website who are minor under the age of 18 shall not register as a user of the website and shall not transact on or use the website.
  2. 25.2. Persons who are “incompetent to contract” within the meaning of the Governing Law Act, including minors, infirm, undercharged solvents are not eligible to use this website.

26. COPYRIGHTS / INTELLECTUAL PROPERTY RIGHT  

  1. 26.1. The contents contained in this website are copyrighted materials owned or controlled by Acmmo Travel a part of Acmmo Globaltech Solutions Private Limited. You may use this website only for your personal and non-commercial purposes only. You must not use, copy, modify, transmit, store, publish or distribute the materials on this website, or create any other materials using materials in this website, without obtaining prior written approval from Acmmo Travel.
  2. 26.2. The website, products, technology, and processes contained in this website may be the subject of other intellectual property rights owned by Acmmo Travel or by third parties. No license is granted in respect of those intellectual property rights other than as set out in these Terms. Your use of this website must not in any way infringe the intellectual property rights of any person.

27. TRADEMARKS 

  1. The Acmmo Travel or partners' trademarks, trade names, service marks, logos, and all related products or service names, design marks, or slogans are the properties of Acmmo Travel and of its partners which Acmmo Travel is granted the license to use and may not be used in any way without prior written approval from Acmmo Travel or the owners.

28. EXTERNAL SITES 

  1. The Acmmo Travel website contains links to frames or websites of third parties ("external sites") which are not maintained by Acmmo Travel. Acmmo Travel is not responsible for the content of those sites and cannot guarantee that sites will not change without our knowledge, and inclusion of a link in the Acmmo Travel website does not imply Acmmo Travel endorsement of the sites.

29. APPLICABLE LINKS (POLICY AND DECLARATION)

  1. 29.1. Privacy Policy: https://www.acmmotravel.com/privacy-policy
  2. 29.2. Cancellation Refund Policy: https://www.acmmotravel.com/cancellation-refund-policy
  3. 29.3. General Data Protection Declaration: https://www.acmmotravel.com/general-data-protection-declaration